24/7 Roadside Assistance in Atlanta, GA

Mobile roadside help that comes to your vehicle

When a vehicle stops being drivable, the problem is rarely just the car — it is where the car stopped. A dead battery in a Buckhead office deck, a flat tire on a Decatur side street, an electric vehicle that ran out of charge two exits short of a charger on I-20: each of those is a stranded driver who cannot get the vehicle to a shop.

Trustee Roadside Assistance is a mobile service. Instead of asking you to bring the vehicle somewhere, a technician brings the equipment to the vehicle and performs the service on site whenever the situation and the location safely allow it.

Roadside services available in Atlanta

What we handle

• Mobile EV charging for electric vehicles that are too low on charge to reach a charging station
• Tesla mobile charging and Tesla emergency charging situations
• Flat tire assistance and spare tire installation (donut or full-size) when a usable spare is available
• Battery jumpstarts for cars, SUVs and pickup trucks
• EV 12V and low-voltage battery assistance where the vehicle design allows it
• Vehicle lockout assistance when keys are locked inside the car
• Emergency fuel delivery when a vehicle has run out of gas
• Fleet roadside support for commercial, rental, rideshare and property-management vehicles

Where we perform roadside service around Atlanta

Most roadside calls in Metro Atlanta do not happen on an open highway shoulder. They happen where people actually park.

• Homes and driveways
• Apartment complexes and condo communities
• Parking lots and shopping centers
• Multi-level parking garages and office decks
• Hotels and short-term stays
• Workplaces and corporate campuses
• College and university campuses
• Surface streets and neighborhood roads
• Interstate and highway areas where service can be performed safely

Interstate and highway safety

Some highway positions are not safe to work in. If your vehicle is in a live travel lane, on a narrow shoulder, in a curve with poor sightlines, or in a construction zone on I-285, I-75, I-85, I-20 or GA-400, tell the dispatcher when you call. In some cases the correct answer is to move the vehicle to a safer position first, or to involve Georgia DOT HERO or law enforcement before roadside work begins.

If you are in immediate danger, call 911 first.

How the service process works

• Call 478-202-3221, or use the Share My Location button and submit a roadside request from your phone.
• Describe the vehicle (year, make, model, color) and exactly what is happening.
• Confirm your location — GPS coordinates plus a note like "Level 3, near the elevators" makes a real difference in a parking deck.
• You receive a call back to confirm the service, the situation and current pricing before anything is dispatched.
• A technician travels to the vehicle and performs the service on site when the situation allows.

What roadside assistance can and cannot fix

Roadside assistance is designed to get a stranded vehicle moving again or to make it transportable. It is not a repair shop. A jumpstart does not prove a battery is healthy, mobile charging does not repair an electrical fault, and a spare tire is a temporary measure — not a replacement tire.

If the underlying problem is mechanical or electrical, the honest answer at the roadside is sometimes that the vehicle needs a shop or a tow. We will tell you that rather than sell you a service that will not solve the problem.